Membership Cancelation

RATED ONE OF THE BEST BOOTCAMPS IN VANCOUVER

Early Cancellation Conditions:

  • The contract membership can be cancelled if you move to more than 40KM away from your current address. Must provide proof of reallocation. $30 cancellation fee applies
  • If there is a medical reason, with the doctor’s note, 1) to cancel the contract, there will be a $30 cancellation fee; 2) to put monthly charge on hold: we can hold the pass for up to 6 months without a charge
  • Cancellation can only start as early as your request date (Email date) and when all supporting documents are provided i.e. doctor’s note, proof of reallocation, etc. The cancellation cannot be backdated
  • Refunds following cancellation will be prorated based upon time remaining
To cancel the contract for any reason not mentioned above, there will be a penalty of the following amount, whichever is higher:
  • A minimum $100 penalty charge for 1 year contract;  $30 cancellation fee applies
  • 50% of your current monthly fee x the number of remaining month left on the contract;  $30 cancellation fee applies

Urban Fitness reserves the right to cancel any membership without cause, in which event you will be entitled to a refund only of unused prepaid installments, if any

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